Online since October, 2008

Pella's Response
(you are here)
I've given up on contacting Pella for help with this issue.  They received the survey, and should have received reports from the project manager, serviceman and saleswoman.

I'm very sorry to have to have even set up this site, but I think it may be helpful for others experiencing the same issue that we have.

If you have a question or comment, feel free to send me an email at:

I live in Troy, Michigan, USA